Problem creating new folder under Documents folder / Sync
Error message is displayed when adding new file or folder to Documents folder.
RESOLUTION
1. Open up Control Panel. Navigate to Sync Center.
2. Click on "Manage Offline Files”.
3. Under the Disk Usage tab, click "Change Limits”.
4. Move the slider accordingly to allow more space for offline files.
Related Articles
Microsoft Office 365 “Something went wrong [1001]” error
Step 1: Close all Microsoft 365 applications Before making any changes or troubleshooting, it’s imperative to ensure all Microsoft 365 applications are closed. This includes Outlook, Word, Excel, PowerPoint, Teams, and any other application ...